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FAQ
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Is there a dress code?Our dress code is Smart Casual, and ladies, we recommend dressing up for the occasion. Gentlemen, we ask that you come dressed in trousers and closed toe shoes. We regret that shorts, tank tops, singlets, activewear, sportswear, and slippers are not allowed, and may attract the wrath of tigers and elephants chasing you from the venue.
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Why do you need a deposit for my reservation? When will I get the deposit back?A credit card authorisation of $35 per guest is required to confirm your reservation and to ensure that guests honour their reservations. Please note that this is not a deposit and you will only be charged in the case of a cancellation less than 24 hours prior to your reservation (longer times and amounts apply to special events and large group bookings), or a no-show on the day. No-shows and cancellations less than 24 hours before the reservation have a negative impact on our business, and deprives others of the opportunity to dine at the restaurant. We appreciate your understanding and look forward to welcoming you to our venue.
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Are children allowed in your venue?Children under 18, pets, tigers with teacups, or particularly grumpy elephants are not allowed. We welcome you to explore our other venues, Fat Prince (family-friendly all day) and Lo Quay (ages 12 and up). Please note we do not have children’s menus nor booster seats at the above mentioned venues.
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Is your restaurant halal?Our restaurant is not halal certified, but we source poultry and meats from a halal supplier. Do note that we serve alcohol and some dishes may contain pork.
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Do you have special dietary menus?Our menus cater to a variety of dietary requirements, and all of our menu items can be made vegetarian. The cocktail menu offers full proof, half proof and zero proof beverages. Kindly drop us an email at info@superfirangi.com for any special dietary requests with your reservation details, and we’ll do our best to address and accommodate your dietary needs! In the case of severe allergies, management reserves the right to the final decision to serve, keeping in mind your health is of utmost priority.
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Can I bring my own cake for a birthday celebration?You are welcome to bring your own cake for your special occasion. We ask that you let us know in advance so we can be prepared. Leave us a note when making your online reservation, or if you’ve already made a reservation, by contacting us at info@superfirangi.com with your details, including your full name, day & time of your booking and if you will be delivering the cake in advance.
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What is your corkage policy?Our corkage fees for standard* reservations are: 1-for-1 corkage policy for standard wine/champagne only (no spirits) *For large group bookings and private events, please contact info@superfirangi.com.
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Is there a carpark near your restaurant?The nearest carpark is at Craig Place, which is the same building as Firangi Superstar.
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Can I purchase a gift voucher?Absolutely! You may purchase your gift card here. Should you want to pay for the entirety of someone’s experience instead of a gift card, please contact us at info@superfirangi.com.
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I have other questions that are not answered, who can I talk to?"Communication is everything these days. You can send us an email at info@superfirangi.com and we’ll get back to you asap.
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Can I book a private event?Firangi Superstar is available for large group bookings, partial buyouts and full venue buyouts for both lunch and dinner. Please contact info@superfirangi.com with your full name, contact number, date & time of your request, number of guests and what type of event you’re hosting. Our team will get back to you with availability and details.
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Can I book the venue for a photoshoot?Please contact info@superfirangi.com for information on renting the space for photoshoots and provide your full name, date and details on your shoot and one of our team will get back to you.
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Do you have outdoor seating?Our Firangi Superstar experience is all indoors, away from the dangerous wildlife outside.
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Are there any special events or promotions going on?Please visit our Instagram link in bio @superfirangi for upcoming events, promotions or happenings.
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Who should I contact for a potential partnership or media request?You may reach out to our PR & Marketing team at marketing@staydandy.com.
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Are you hiring?Want to be part of the Firangi Superstar team? We’re always on the lookout for new talent. Kindly send your CV and desired position to careers@staydandy.com Please note you will only be contacted if there is availability and you are shortlisted.
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Do you have wheelchair access?Our venue is located on the ground floor with no stairs within the venue (all one level) and is wheelchair accessible. Please note that there is no direct wheelchair access/ramp from the street to the walkway in front of the restaurant, however, you may access the walkway by a nearby ramp. There is an adjacent covered car park with lift located at Craig Place that places you directly on the walkway.
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Where is the closest parking/public transportation?The nearest car park is at Craig Place (covered), which is in the same building as Firangi Superstar. The closest MRTs are Outram Park, Maxwell and Tanjong Pagar (approx. 5 mins walk). The nearest Bus Stop is B05421 (Aft Craig Road, Tanjong Pagar Road).
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What are the payment methods available?We currently accept payment with Amex, Mastercard, Maestro, Visa, Paynow via UEN, Gift Vouchers, Deliveroo, Oddle, Grab Food, DHP. We are cashless.
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